Location: Athens, Greece
Venue: Not listed
Presentations
- Data protection - Marco Recchi, FENCA
- Regulation on debtor's fees - EU countries case study - Ivo Klimes, FENCA
- Global Collection Review - Raymond van der Loos, Atradius
- e-justice - Margaret Tuite, European Commission (replaced by Stefan Zickgraf)
- European Union legal issues - Stefan Zickgraf, FENCA
- Debt collection in Greece - Lyssandros Tsakiridis, ESEDA
- Opening Speech - Kornel Tinguely
Workshops
- Communication: Social Proof Elevator - Daniel von Wittich, Nexion
- Communication: Japanese Social Influence - Daniel von Wittich, Nexion
- Co-operation with Consumer Association - Pietro Giordano, Adiconsum
- Co-operation with Consumer Association - Pietro Giordano, Adiconsum
- Communication - Daniel von Wittich, Nexion